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Contact us
Find out the different ways to get in touch with us.
Phone enquiries
| General enquiries 8.30am-5pm Monday to Friday |
13 10 87 |
| Emergencies & outages 24 hours |
13 13 51 |
| Report streetlight faults or graffiti | 1800 622 008 |
| Complaints | 13 10 87 |
| Please note: This line is not able to address general customer complaints or queries. | 1300 304 550 |
*Local call charges apply from a landline phone. Mobile phones may incur a higher charge.
Online enquiries
For enquiries, issues or complaints
Accessibility
We aim to provide information, facilities and services that are fully accessible.
| National Relay Service for speech or hearing difficulties | 1800 13 13 51 |
| Translating and interpreting services | 13 14 50 |
