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Enrolments 

To enrol yourself or another person in a course we will require participant details; this information will be stored as part of the learner's contact record. As a minimum the following must be provided: 

  • the participant's full name 
  • email address  
  • date of birth; and  
  • mobile phone number 

When first accessing our training and competency management system (aXcelerate) to view or manage your enrolments and training records, you may be prompted to complete an onboarding form with additional information.  

If you are enrolling in a training program that leads to a nationally recognised qualification you will also be required to provide a Unique Student Identifier (USI).  

If you do not have a USI, you can apply for one via the USI website. 

Dress standards 

Due to the practical and operational nature of most of our training, a strict dress code is enforced for all courses across all training locations.  

Specific dress requirements for each public course are outlined in the course description.  

Please note: learners who arrive without appropriate attire will not be permitted to participate in training, and full course fees will apply.  

The minimum dress standards are as follows:  

PTS training room  

  • Long-sleeved shirt 
  • Full-length pants 
  • Flat, closed toe shoes 

Please note: The following items are not acceptable: t-shirts, shorts, thongs, or sandals.  

Operational areas 

The following is the minimum personal protective equipment (PPE) that must be worn when working in operational areas:

  • Long-sleeved shirt 
  • Full-length pants 
  • Safety footwear 
  • Safety helmet 
  • Safety glasses 
  • High-visibility vest (if your shirt does not meet visibility standards)  

Task specific PPE will be required as detailed in the Western Power PPE Procedure 

Attendance 

At the beginning of each class, your trainer will ask you to sign the attendance sheet.  

If you are unable to attend, please notify us as early as possible (no later than 8:00am) on the day of your scheduled training.  

Prerequisites 

Some courses require you to have completed prior training or to hold specific qualifications or licenses before you can begin; these are known as prerequisites.  

If you are enrolling in a course with prerequisites, you will need to provide evidence that you meet them before training begins. 

Course outcomes 

All training you complete is recorded in our training and competency management system.  

  • A Testamur and Record of Results will be issued once all qualification requirements are successfully met 
  • A Statement of Attainment will be provided for any courses where a Unit of Competency is completed 
  • A Certificate of Attendance will be issued for enterprise courses that do not include nationally recognised units 

Certifications will be accessible to learners via their aXcelerate learner profile.  

For courses delivered through a partner RTO that result in a Unit Of Competency, the Statement of Attainment will be issued by the partner RTO. 

Credit transfer 

As an RTO, PTS recognises qualifications and Statements of Attainment issued by other RTO's across all Australian states and territories, in accordance with the Australian Qualifications Framework (AQF).  

Credit transfer allows learners to receive recognition for units previously completed at another RTO, provided those units align with the Units of Competency in the qualification they are enrolling in at PTS.  

Confidentiality of records 

PTS is committed to maintaining the confidentiality of all learner records. Your information will not be shared with any third party without your prior consent. For more details, please refer to our Privacy Statement.  

PTS is required to report certain demographic data to the Training Accreditation Council of WA (TACWA) and the National Centre for Vocational Education Research (NCVER). All reported information is non-identifiable and used solely for statistical and research purposes.  

Discrimination and harassment 

PTS is committed to providing a safe and inclusive learning environment, free from discrimination, harassment, and victimisation. Expected standards for learner and staff behaviour are outlined in the Code of Conduct.  

Drugs and alcohol  

PTS maintains a zero-tolerance policy regarding drugs and alcohol to ensure a safe and healthy environment for all learners, staff, contractors, and members of public.  

The consumption, possession, or distribution of alcohol or illegal drugs on PTS premises is strictly prohibited.  

If you are assessed to be unfit for work or study due to the influence of drugs or alcohol you will be given the opportunity to explain your circumstances. If deemed necessary, you will be asked to leave the site. In cases involving illegal substances PTS will notify the police.  

Plagiarism and cheating  

PTS maintains a strict policy against plagiarism and cheating. Breaches of academic integrity may result in penalties in accordance with our Terms and Conditions.  

Examples of plagiarism and cheating include: 

  • Submitting work that is not your own 
  • Collaborating with others on assessments without prior approval from PTS 
  • Copying text directly from another learner or source without proper attribution 
  • Paraphrasing content from another learner or source without acknowledgment (including AI)

Learner support 

PTS is committed to supporting you throughout your training journey and a range of services is available to assist you during your studies.  

With advance notice, we can make reasonable adjustments to training delivery and assessment methods to accommodate individual needs. If you require additional support please contact us prior to your course start date to discuss how we can help.