FAQs

Apprenticeships All Underground Power FAQs

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Claims

Clearance applications

Community batteries Power Banks All Community batteries FAQs

Complaints

How can I save power? What is peak demand? New connections Submitting an application Electrical contractor service requests Solar connections Glossary Connection Connection point changes Emergency Solar Management Load shedding All Connect to the network FAQs All Customer Communications FAQs Network documentation

Power outage SMS notifications Customer Communications All Connect to the network FAQs All Customer Communications FAQs

Regans Terminal Clean Energy Link North All Future of the grid FAQs

General metering questions Advanced Metering Metering data Meter replacements Self-read meter customers Sub-meter Meter reading All Metering FAQs

All MyWP Projects FAQs Pre-application enquiry (Distribution projects) Project enquiry (Distribution projects) Third-party access management (Distribution projects) Organisation management Project access and visibility (Transmission projects) Project access and visibility (Distribution projects) Account Management

Planned power outages Restoring Power Causes Prepare for an extended power outage Reduce your use Cyclone Seroja All Outages FAQs

Pre-DCR clearance process

Vegetation and fauna Electric shocks & tingles Green domes / pillars Private power pole inspection Inspections Helicopter line maintenance All Safety & access FAQs

Stand-alone power systems New customer connections Existing SPS customers Integrating your solar panels with SPS Proactive supply abolishment and IOU SPS All Stand-alone power systems FAQs

Streetlight faults LED streetlights Streetlight installations All Streetlights FAQs

General Becoming a supplier Tenders and registration of interest Supplier onboarding Ordering and invoicing Ariba account administration and support All Suppliers FAQs

Underground power Targeted Underground Power Program (TUPP) Retrospective Undergrounding Projects (RUP) State Underground Power Program (SUPP) Network Renewal Undergrounding Program Pilot (NRUPP) All Underground Power FAQs

Trial FAQs Islanding FAQs Drone inspection trial FAQs Vegetation FAQs Minimum demand FAQs Other FAQs MyWP Projects FAQs

Service Apparatus Connection Scheme

Taxation Account Management